FAQ
ABOUT THE HOTEL
Where is Exôtico Beach located?
We are located in Playa Grande, Puerto Viejo, Limón, Costa Rica.
How far is the beach?
We are approximately 200 meters from the beach, with easy direct access.
Is the hotel beachfront?
No, but we are very close—just a few minutes walking.
Is it an adults-only hotel?
The minimum age to stay is 14 years old.
What type of accommodation do you offer?
We offer standard rooms, suites, and villas.
Do all rooms have ocean views?
No, some rooms have pool views.
How many rooms does the hotel have?
We have 14 rooms and 4 villas.
Do you have parking?
Yes, we offer private parking for our guests.
Does the hotel have a pool or jacuzzi?
We have a pool only.
SERVICES AND AMENITIES
Is breakfast included in the rate?
Yes, all our rates include breakfast.
What type of breakfast do you serve?
We offer both buffet-style and à la carte options.
Do you have a restaurant or snack service?
Yes, our restaurant serves lunch and dinner with a fresh and varied menu.
Do you have a bar or drinks available throughout the day?
Yes, we offer bar service and beverages all day long.
Is daily housekeeping included?
Yes, we provide daily cleaning in all rooms.
Do you offer laundry service?
Yes, available at an additional cost.
Do you have free Wi-Fi in all areas?
Yes, we offer free Wi-Fi throughout the hotel.
Do rooms have air conditioning and a safe?
Yes, all rooms include air conditioning and a safe.
RESERVATIONS AND POLICIES
How can I make a reservation?
You can book directly on our website.
Can I book through your website?
Yes, quickly and securely.
What payment methods do you accept?
We accept Visa, Mastercard, American Express, bank transfers, and PayPal.
What are the cancellation policies?
We offer flexible rates with free cancellation up to 7 days before arrival, as well as discounted non-refundable rates.
What are the check-in and check-out times?
Check-in is at 3:00 p.m., and check-out is at 11:00 a.m.
Can I request early check-in or late check-out?
Yes, subject to availability. Guests may also enjoy the restaurant and pool before check-in and after check-out.
Do you require a deposit or credit card guarantee?
No.
HOTEL POLICIES
Are children or minors allowed?
The minimum age to stay is 14 years old.
Do you accept pets?
No, we currently do not accept pets.
Is smoking allowed in rooms or common areas?
No, the hotel is 100% smoke-free.
Can I bring visitors to the hotel?
Yes, but only in common areas.
TRANSPORTATION AND LOCATION
Does the hotel offer airport transfers?
Yes, we offer transportation for an additional cost.
Do you have private or public parking?
We have private parking for our guests.
Are there taxis or transportation nearby?
Yes, you will find taxi and local transportation options nearby.
What activities or tourist attractions are close by?
We are located in one of the most beautiful areas of Costa Rica’s Southern Caribbean. Near the hotel you can enjoy:
Punta Uva Beach: ideal for swimming, snorkeling, or simply relaxing by the sea.
Gandoca-Manzanillo National Wildlife Refuge: just minutes away by car, perfect for jungle hikes, wildlife watching, and pristine beaches.
Puerto Viejo de Talamanca: about 10 minutes away, a charming coastal town with restaurants, bars, and artisan shops.
Bribri Waterfalls: a great excursion for nature lovers and those interested in the local Indigenous culture.
Cacao, kayak, paddleboard, or diving tours: available with local guides—we can assist you with reservations at reception.
